Podmínky

Terms of Use of the Market.CSGO Service

Effective date: 19 March 2013
Last updated: 10 October 2025

Attention: By using the website nginx-php-fpm.market, you confirm that you have read and agree to these Terms of Use ("ToS"). If you do not agree with any provision herein, please do not use the Website.

Contents

General Provisions and Definitions
Use of the Website and Applications
Trading, AlphaSkins, and Giveaways
Violations and Enforcement Measures
Fees, Top-Ups and Withdrawals
Account Security
Verification
Email Notifications and Marketing
Cookies and Personal Data (GDPR)
Account Deletion
Bugs and Vulnerabilities
Liability and Warranty Disclaimer
Dispute Resolution
Amendments
Contact Information

1. General Provisions and Definitions

1.1.: Market.CSGO is a platform operated by a legal entity CRYSTAL FUTURE OÜ, a legal entity incorporated under the laws of Harju maakond, Tallinn, Kristiine linnaosa, Laki tn 14a, Reg. number: 14198230.
1.2.: These Terms govern access to and use of the Website, trading of virtual items, use of software, and interactions between Users.
For Users located in the European Union, the Terms shall be governed and interpreted in accordance with the laws of Estonia and applicable EU law, including GDPR and the Digital Services Act (DSA).
Mandatory norms of EU and Estonian law prevail.
All disputes shall be resolved by the courts of Estonia, unless another mandatory jurisdiction applies under EU regulations (e.g., Brussels I Recast).
1.3.: "Website" - nginx-php-fpm.market, including related software clients and extensions.
1.4.: "User" - a natural person or legal entity using the Website in accordance with these Terms.
1.4.1.: "Buyer" - a User purchasing items for delivery into the Recipient's Steam inventory.
1.4.2.: "Seller" - a User selling items for delivery into the Recipient's Steam inventory.
1.4.3.: "Recipient" - a natural person whose Steam inventory receives the item. The Recipient may be the Buyer or any third party whose Steam Trade URL is used at the moment of the transaction.
1.5.: "Steam Trade URL" - a unique trading link generated by Steam for each user.
1.6.: "Trade Lock" - a Steam-imposed temporary restriction preventing newly acquired items from being traded or sold for a certain period.
1.7.: "Trade Hold / Trade Protection" - a Steam security feature that prevents certain items (e.g., CS2) from being traded, modified, sold, or transferred for 7 days after an exchange.
1.8.: "AlphaSkin" - a digital asset similar to Steam items, traded without trade bans or trade locks within the https://alfaskins.com ecosystem.
When an AlphaSkin is withdrawn to Steam, Steam's standard trade restrictions apply.
1.9.: "Transaction" - the process of buying or selling virtual items via the Website.
1.10.: "Balance" - the User's internal account balance on the Website used to perform operations.

2. Use of the Website and Applications

2.1.: For trading and access to main functions, use only official applications: MarketApp Desktop / MarketApp Mobile / MarketApp Extension / API.
Downloads: https://nginx-php-fpm.market/download
2.2.: Using third-party software (scripts, plugins, add-ons, automation tools) is at the User's own risk.
The Platform provides no guarantees for correct operation when such software is used and bears no responsibility for losses, missing items, account blocks, or other consequences.
2.3.: A non-exclusive, non-transferable license is granted to use the Website and applications under these Terms. All other rights belong to Market.CSGO, partners, and licensors.
2.4.: Website content may only be used for personal, non-commercial purposes directly related to trading.
Reproduction/distribution/modification is prohibited without written consent.
2.5.: Responsibility for correct item display
2.5.1.: The Platform is responsible for accurate item descriptions and delivery to the Recipient's Steam inventory.
2.5.2.: The Platform is not responsible for visual deviations, rendering differences, item behavior, or any Steam/Valve technical specifics.
2.5.3.: Claims must be submitted within 48 hours of purchase; later claims are reviewed only with objective reasons.

3. Trading, AlphaSkins, and Giveaways

3.1.

Market.CSGO provides a platform for buying and selling virtual items, including AlphaSkins, using integrated trading algorithms. The User independently selects the price and the method of the transaction.
A detailed trading guide is available in the F.A.Q. section: https://nginx-php-fpm.market/faq

Seller Requirements

3.2.

The Seller must prepare their Steam account for trading on the Platform.

3.2.1.

The Seller must ensure that their Steam account has no restrictions preventing item transfers, including:

Trade bans
VAC bans
15-day trade holds caused by the absence of the Steam Guard Mobile Authenticator
Any other exchange-related restrictions

Additionally, active Family Sharing may prevent selling items on the Platform.

3.2.2.

Steam-imposed restrictions
If the User's Steam account or items are subject to any restrictions (including trade bans, temporary locks, VAC bans, or other sanctions), transactions on the Platform are prohibited. Attempts to perform operations under such restrictions may result in temporary or permanent suspension of trading functionality.

AlphaSkins

3.3.

AlphaSkins are digital assets functionally similar to Steam items but not tied to the Steam inventory and not restricted by Steam rules.
They are traded exclusively within the https://alfaskins.com ecosystem and may be bought, sold, or transferred instantly without delays or trade bans.
On the Platform:

AlphaSkins appear in the User's general inventory with an "AlphaSkin" label
They can be instantly listed for sale or used in other operations
A filter "AlphaSkins only" is available in the "Sell Items" section

More details: https://nginx-php-fpm.market/faq/?id=2480

3.4.

Selling AlphaSkins:

A User selects an AlphaSkin in the "Sell" section on Market.CSGO and must confirm the transaction on https://alfaskins.com by transferring the AlphaSkin to the official Market.CSGO account.
After confirmation, the item is transferred to the Platform's account. Funds are credited to the User's Balance only after another User successfully purchases the item. If the sale is cancelled, the Platform automatically returns the item to the User's AlfaSkins account.

3.5.

Buying AlphaSkins

Purchasing AlphaSkins is instant and without trade bans. A User may immediately relist the purchased AlphaSkin.
An autobuy feature is available for automatic item selection within a specified price range.

3.6.

Quick Sale
A User may sell items via the "Quick Sale" service at a fixed price calculated by partner SkinPay based on market data.
The transaction requires mandatory exchange confirmation and item transfer through the Website interface.
After successful delivery of items:

funds are credited to the User's Balance
funds become available for purchases only after the hold period (p. 3.7)
withdrawals are possible only after the hold expires

3.7.

Balance Hold / Retention Period
Funds obtained from selling items are subject to an 8-day mandatory retention from the moment the item transfer is confirmed, except for violations outlined in p. 4.
Conditions for early release:

the Seller must have completed all actions in section 3.2 required for preparing a Steam account
the User must log in via official applications (MarketApp Desktop / Mobile / Extension / API) after the hold ends
the final status of the transaction may be reviewed for up to 12 hours
until completion of the review, funds remain locked
if the check fails, measures in p. 3.10 apply

During the retention period:

funds may only be used for purchasing items on the Platform
withdrawal is not possible

3.8.

Steam Wallet Top-Up via Steam Login
Steam Wallet top-ups are available after entering a valid Steam login.
Before initiating the operation, the User is shown:

top-up amount
provider fee
total amount to be received

The fee depends on the selected payment method. Final wallet credit may differ due to currency volatility.

3.9.

Cancellation of a Confirmed Trade
Cancelled by Buyer:
If the Buyer confirms a purchase after successfully receiving the item into the Steam inventory but reverses the trade through Steam's Trade Protection:

30% of the paid amount is withheld (20% goes to the Seller as compensation, 10% goes to the Platform)
70% is returned to the Buyer's balance
Buyer's Steam and Platform accounts are blocked from trading for 30 days
Accounts with repeated cancellations may face long-term or permanent restrictions.

Cancelled by Seller:
If the Seller confirms a sale but afterwards reverses the trade through Steam's Trade Protection:

the Buyer is refunded the full amount
the Seller keeps the item
the Seller's account is blocked from trading for 30 days
Repeated violations may result in permanent restrictions.

3.10.

Transaction Disruptions
Buyer's fault:
If the Buyer initiates a purchase but refuses to accept the item, fails to complete the trade, or disrupts the process:

the Buyer's purchasing functionality may be temporarily or permanently restricted.

Seller's fault:
If the Seller lists items but refuses to deliver them, delays the trade, or disrupts the transfer:

the Seller's selling functionality may be temporarily or permanently restricted.

3.11.

Definition of "fault":

Any action or inaction preventing the completion of the transaction, including returning an item after completion.

3.12.

Finalisation of Transaction After Inactivity
If neither party (Buyer nor Seller) logs into the Platform through official applications for 45 calendar days after confirming the trade:

the transaction is deemed unsuccessful
obligations of both parties are considered unfulfilled
no claims are accepted
items and funds are not subject to correction, return, or re-delivery

3.13.

Accidental Purchases
Purchasing the wrong item (skin, condition, price) or buying unintentionally is not a ground for cancellation. All purchases and sales are final.

3.14.

Claims for Unreceived Funds
A Seller may request a credit for sold items for which they did not receive funds within 45 days only.

4. Violations and Enforcement Measures

4.1.

General Provisions on Violations
A violation is any User action or omission that results, or may result, in disruption of a transaction, risks to the Platform, attempts to circumvent technical restrictions, deceptive practices, abuse of functionality, or breaches of Steam rules.

4.2.

Types of Restrictions and Sanctions
Depending on the nature and frequency of violations, the Platform may apply:

temporary functional restrictions, including blocking the ability to buy, sell, or access specific features;
limiting withdrawals until checks are completed or violations are resolved;
extending balance retention (HOLD) periods;
permanent account suspension in cases of fraud, repeated violations, abuse, or attempts to harm the Platform or other Users.

Permanent restrictions are applied only when major risk indicators or confirmed fraudulent behaviour are established.

4.3.

Grounds for Applying Measures
Enforcement may be applied if the Platform detects:

systematic trade reversals, including reversals via Steam's Trade Protection feature;
circumvention of Steam limitations (Trade Lock, trade bans, VAC bans, trade holds, Family Sharing, etc.);
disruption of item delivery or refusal/delay in confirming established transactions (Sections 3.10–3.11);
usage of third-party payment instruments or suspicious payment attempts;
attempts to deceive other Users or the Platform;
violations of retention rules, API rules, or attempts to simulate transaction statuses;
the use of multiple accounts created or controlled by the same User to bypass Platform-imposed API limits, request frequency limits, automation limits, or other operational restrictions.

4.4.

Unauthorized Technical Interference (DDoS, Scraping, Load Attacks)
Any action aimed at creating increased load on the Platform's infrastructure is prohibited, including but not limited to:

automated scraping (including large-scale Steam inventory scraping via Platform endpoints);
executing requests that imitate high-volume multi-user behaviour;
load or stress testing without explicit Platform approval;
DDoS attacks, flooding, server overload attempts, or bypassing anti-bot mechanisms.

Such actions are classified as threats to Platform stability and security.

4.5.

Fraudulent Activities
If signs of fraud, high-risk behaviour, manipulation, or data forgery are detected, the Platform may:

extend balance retention periods;
suspend access to operations and funds;
restrict trading functionality temporarily or permanently;
require additional verification, documentation, or evidence.

4.6.

Access to Funds During Internal Reviews
During an internal risk review:

funds may be temporarily locked on the User's Balance;
withdrawals or use of funds may be restricted;

the Platform is not responsible for delays caused by necessary security checks or anti-abuse reviews.

4.7.

Service Denial
The Platform may refuse further service if the User's behaviour poses risks to the Platform or its Users, violates Steam rules, violates applicable EU/Estonian law, or breaches Market.CSGO internal policies.

4.8.

Informational Disclaimer
Trading Steam items is subject to Steam's technical limitations, delays, and operational rules set by Valve Corporation.
Users should review the Platform F.A.Q. before performing transactions.

5. Fees, Top-Ups, and Withdrawals

5.1.

Fees:

The sales commission is displayed to the User before confirming a transaction.
Withdrawal fees are dynamic and depend on the withdrawal amount, method, and user's country.
If the account currency differs from the withdrawal currency, the final amount received may vary due to exchange-rate volatility.
The Platform may modify fees unilaterally, provided that the updated fee is shown prior to the respective operation.

5.2.

Top-Ups
Balance may be topped up via:

Quick Sale of items using SkinPay: https://nginx-php-fpm.market/skinpay
standard payment methods (payment systems, bank transfers, cards, etc.), depending on the User's jurisdiction.

The Platform may restrict or suspend certain top-up methods depending on jurisdiction, amount, technical availability, or other factors.

5.3.

Use of Third-Party Payment Instruments
Using payment instruments (bank cards, accounts, wallets) not owned by the User is strictly prohibited.
Violations result in account blocking and/or denial of withdrawal.
In most cases funds are returned to the source of payment, unless fraud or chargeback risk is detected.

5.4.

Withdrawals
Withdrawals are processed via available payment methods determined automatically based on User location.
Withdrawals may require completion of verification (if applicable) and successful expiration of retention (Section 3.7).
The Platform does not control external payment processors and cannot accelerate, cancel, or modify their processing.
Actual delivery time may range from 1 hour to 5 business days, depending on the processor.

5.5.

Shortfalls
The User receives funds calculated by the Platform with all applicable fees and currency conversions.
Shortfalls may result from:

additional external provider fees;
currency conversion rates;
bank or payment-system adjustments;
technical errors of providers or the Platform.

The Platform does not guarantee the final received amount and is not responsible for third-party fees or exchange rates.

5.6.

Unavailability of Payment Methods
Payment method availability varies by country, payment system, account status, and technical availability.
The Platform is not responsible for unavailability caused by third-party providers, banks, or regulators.

5.7.

External Withdrawal Delay
Withdrawals via external processors may be subject to delays of up to 8 calendar days due to internal checks and payment-system requirements (including Visa/Mastercard rules).
The Platform cannot control timing after funds are transmitted to the external processor.

5.8.

Tax Obligations
The User is fully responsible for declaring and paying any taxes arising from the use of the Platform, including income from item sales.
The Platform is not a tax agent and does not file or withhold taxes on behalf of Users.

6. Account Security

6.1.

Account Protection Requirements
To ensure security, Users must maintain an up-to-date email address.
Two-factor authentication (2FA) and/or a payment password are strongly recommended.
If the User does not use the API key, it is recommended to disable it in the Security section.

6.2.

Account Recovery
Recovery options:

email-based recovery - up to 15 calendar days;
support-assisted recovery subject to User identification (documents or requested proof).

The Platform may deny recovery absent sufficient evidence.

6.3.

Responsibility for Access
The User is fully responsible for safeguarding all credentials, including Steam login, Steam password, 2FA codes, and API keys.
The Platform is not liable for losses caused by third-party access resulting from the User's compromise or disclosure of credentials.

7. Verification

7.1.: Certain payment methods or withdrawals may require verification through the partner service Sumsub, in accordance with EU and Estonian AML legislation.
7.2.: Successful verification unlocks additional payment methods, limits, and functionality.
The level of access depends on the verification tier.
7.3.: The Platform may modify verification rules, scope, and frequency without prior notice, including repeated/extended checks for risk-based or legal reasons.

8. Email Notifications and Marketing

8.1.: The registered email is used for transactional notifications and marketing messages in compliance with EU/EEA law (GDPR, ePrivacy Directive, Estonian Advertising Act). Marketing emails require User consent.
8.2.: Unsubscription from marketing is available via the link in emails or in account settings.
Service/transactional emails cannot be disabled.
8.3.: Emails are not shared with third parties except processors providing technical delivery of email or KYC services.

9. Cookies and Personal Data (GDPR)

9.1.: The Platform uses required, analytical, and marketing cookies.
9.2.: Upon first visit, a cookie-consent interface is shown.
Cookies may be disabled in the browser (may limit functionality).

10. Account Deletion

10.1.

Deletion is available upon request to [email protected]

10.2.

Deleted data include:

account
settings
balance
API keys
transaction history
bonuses
KYC documents — except data required to be retained under EU/Estonian AML
accounting, tax or legal retention obligations

10.3.

Deletion period: up to 30 calendar days. Users are advised to withdraw assets beforehand.

11. Bugs and Vulnerabilities

11.1.: Reporting
Bug reports are accepted via the support section.
If access is limited, reports may be emailed to: [email protected]
11.2.: Rewards
Rewards may be granted if a vulnerability is classified as significant.
Form and amount are at the Platform's discretion.
11.3.: Liability
The Platform is not liable for temporary technical errors unless caused intentionally by the operator.

12. Liability and Disclaimer

12.1.

The Platform does not participate in transactions between Users and is not responsible for:

buying or selling items at non-market prices;
errors resulting from User failure to follow instructions or documentation;
tax calculation, reporting, or payment;
losses caused by third-party access resulting from User-side compromise of credentials.

12.2.

The service is provided "as is", without warranties of uninterrupted operation or error-free performance.

12.3.

Force Majeure
The Platform is not responsible for failures caused by force-majeure events under Estonian Law of Obligations Act §103, including Steam outages, cyberattacks, accidents, communication failures, or government actions.

13. Dispute Resolution

13.1.: Claims may be submitted to [email protected]. Response time: up to 15 calendar days.
13.2.: Disputes shall be resolved under Estonian law and the jurisdiction of Estonian courts, unless EU mandatory jurisdiction rules apply.
13.3.: Requests from authorities are processed within statutory timeframes upon receipt of lawful requests.

14. Amendments

14.1.: The Platform may update the Terms unilaterally. Significant changes will be sent via email.
14.2.: Continued use after publication constitutes acceptance of the updated Terms.

15. Contact Information

Website: https://market.csgo.com Support: [email protected] Partnership: [email protected]